Symponia focuses on each individual's capabilities and goals. Individualized treatment plans are developed with each client and their family members (as appropriate). Treatment plans reflect each client's capabilities and goals and are strength-based in approach. The cultural diversity of staff is reflective of the people served.
Symponia provides responsive care. We provide 24-hour accessibility to services and flexibility in how and where services are provided. We help clients navigate through the many support systems available to them in the community. Symponia responds to community mental health crises and policy issues.
Symponia provides safe, reliable and dependable services. Listening opportunities are provided for clients, families and staff. Client, family and staff satisfaction surveys are conducted regularly. Staff is trained in the agency's values, and privacy, confidentiality policies are strictly followed.
Symponia strives to provide the most effective care. Cost benefits to the community for community-based care in lieu of hospitalization or incarceration are significant. Community-based services not only prevent institutionalization, they can and most often do, reintegrate the client back into the mainstream of life.
Symponia aims to reduce the stigma of mental illness and helps to build understanding. Core to Symponia's mission of helping people fully participate in life is our commitment to reducing the stigma of mental illness and building understanding in our community. To that end, we offer a variety of family, client, and community educational programs. We take advantage of every opportunity to spread our message in the media by having staff, clients and Board members give interviews, write editorials and articles and make appearances on TV and radio.